Learn how we protect your personal information and ensure a safe and secure experience with us.
Adventus Travel Company
At Adventus Travel Company, we are committed to protecting your privacy and processing personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (GDPR) and relevant Turkish data protection legislation.
This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with our website or book a tour with us.
We do not sell, rent, or trade personal information. Data is processed solely for legitimate business purposes related to delivering personalized travel services.
When you contact us or book a tour, we may collect the following categories of data:
Full name
Email address
Phone number
Passport details (when required for ticketing or hotel registration)
Payment confirmation details
Billing information
(Note: Payment data is processed directly by our PCI-compliant payment provider. Adventus does not store credit card details.)
Dietary preferences
Medical conditions or accessibility needs (only if voluntarily provided)
IP address
Browser type
Device information
Website navigation behavior
(Collected via cookies and analytics tools)
We process personal data based on:
Contractual necessity (to fulfill tour bookings)
Legal obligations (accounting and regulatory compliance)
Legitimate interests (service improvement and communication)
Explicit consent (where required)
Your data is used to:
Confirm and manage bookings
Issue itineraries and travel documents
Coordinate services with hotels, airlines, and local providers
Provide customer support and tour updates
Process payments securely
Improve website functionality and service quality
We only share necessary information with third parties strictly for the purpose of fulfilling travel arrangements.
To deliver travel services, we may share relevant personal data with:
Hotels
Airlines
Licensed tour guides
Local transportation providers
Payment processors
Where required, data may be transferred outside your country of residence. In such cases, appropriate safeguards are implemented in compliance with GDPR requirements.
Adventus does not control the privacy practices of third-party providers. We encourage reviewing their policies separately.
Adventus implements appropriate technical and organizational measures to protect personal data:
SSL encryption for website transactions
Secure hosting environment
Restricted internal data access
Firewall and anti-fraud protection systems
Credit card information is never stored on Adventus servers. Payments are processed exclusively through a secure, PCI-compliant payment gateway.
Our website uses cookies to enhance user experience and analyze performance.
Cookies are used to:
Improve site functionality
Remember user preferences
Analyze traffic patterns
We use Google Analytics to monitor website activity. No directly identifiable personal data is collected through analytics tools.
Users may disable cookies in their browser settings; however, certain features of the website may not function properly.
Personal data is retained only for as long as necessary to fulfill contractual and legal obligations.
Booking and accounting records may be retained for up to 2 years or longer if required by law.
Marketing consent data is retained until withdrawal of consent.
Operational data is deleted once no longer necessary.
Under applicable data protection laws, you have the right to:
Access your personal data
Request correction of inaccurate information
Request deletion of personal data
Restrict or object to processing
Withdraw consent at any time
Lodge a complaint with a supervisory authority
Requests can be submitted via email using the contact details below.
All website content, including text, images, branding elements, and digital media, is the intellectual property of Adventus Travel Company unless otherwise stated. Unauthorized reproduction or commercial use is strictly prohibited.
Our website may contain links to third-party websites. Adventus is not responsible for the content or privacy practices of external sites.
This Privacy Policy may be updated periodically to reflect legal or operational changes. The revised version will be published on this page with an updated effective date.
If you have any questions regarding this Privacy Policy or your personal data, please contact:
Email: info@adventustravel.com
Phone: +90 553 593 22 03
Adventus Travel Company
Cappadocia, Türkiye